Terms & Conditions

Effective Date: 01/08/2026

Welcome to Dr. Praana. By accessing or using our website and services, you agree to the following Terms & Conditions.

1.⁠ ⁠Our Services

Dr. Praana is a digital platform that connects patients with government-registered Ayurvedic and Indigenous medical practitioners in Sri Lanka. We facilitate appointment bookings, online consultations, and access to healthcare information.


2. Medical Disclaimer

The information provided on this website is for general educational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding your medical condition.


3. Appointments

Patients are responsible for providing accurate personal and medical information when booking consultations. Appointment availability is subject to each doctor’s schedule.


4.⁠ ⁠Payments

Consultation fees and other applicable charges must be paid according to the payment methods available on the platform. Fees may vary depending on the practitioner and consultation type.


5.⁠ ⁠Cancellations & Refunds

Cancellation and refund policies may vary depending on the healthcare provider. Please review the applicable policy before confirming your appointment.


6. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information.
  • Use the platform only for lawful purposes.
  • Respect healthcare professionals and other users.
  • Keep your account information secure.


7.⁠ ⁠Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your confidentiality and complying with applicable data protection laws.


8.⁠ ⁠Intellectual Property

All website content, including text, graphics, logos, images, and software, is the property of Dr. Praana unless otherwise stated. Unauthorized reproduction or distribution is prohibited.


9.⁠ ⁠Limitation of Liability

Dr. Praana acts as a platform connecting patients with registered healthcare practitioners. Medical advice and treatment are the sole responsibility of the consulting practitioner. Dr. Praana shall not be liable for medical outcomes arising from consultations or treatments.


10.⁠ ⁠Changes to These Terms

Dr. Praana reserves the right to update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of any revised terms.


11.⁠ ⁠Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.