Effective Date: 01/08/2026
At Dr. Praana, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and healthcare services.
Information We Collect
We may collect the following information:
• Name, email address, phone number, and contact details
• Date of birth and demographic information
• Medical history, symptoms, and consultation details
• Appointment and payment information
• Website usage information through cookies and analytics
How We Use Your Information
Your information is used to:
• Schedule and manage appointments
• Connect you with registered healthcare practitioners
• Provide personalized healthcare services
• Improve our platform and user experience
• Communicate important service updates
• Comply with legal and regulatory requirements
Sharing Your Information
We only share your personal information when necessary to:
• Facilitate consultations with your selected healthcare practitioner
• Process payments through secure payment providers
• Comply with legal obligations or government authorities when required by law
We do *not* sell, rent, or trade your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, loss, misuse, or disclosure.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Your Rights
You may have the right to:
• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data where legally permitted
• Withdraw consent for certain data processing activities
• Contact us regarding any privacy concerns
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and maintain healthcare records where required by applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact *Dr. Praana* through the contact details provided on our website.
